Resolve 80% of tickets
before the first line
LLM agents instantly parse logs, refer to your Confluence base, and solve typical user requests without escalation to live engineers.
Implement AI supportFast bug localization
The user drops an error screenshot or a log piece into the chat — the agent immediately identifies the problem and provides a step-by-step instruction.
Auto-escalation (L2/L3)
Peak load? The agent routes complex tickets to specialized engineers, preparing a technical summary for them.
24/7 Incident Tracking
Instant alerts to on-duty shifts during massive outages. Agents write status messages in public channels.
Recommended Agents
Agent "DevOps Expert"
Trained on gigabytes of internal corporate documentation (Confluence/Notion). Replaces the first line of helpdesk for employees or SaaS clients.
Agent "QA Control"
Analyzes correspondence of live operators with clients, checks SLA fulfillment, adherence to tone of voice, and grades each ticket.